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FAQ's

Wild Feather Market wants to meet and exceed any expectations you have. Should you have any questions or concerns that are not expressed on this page, please feel free to contact us at any time. We strive to provide the BEST in customer service, product satisfaction and prompt response to inquiries.

1. When will you get more of the products that are out of stock?

Our products are ever-changing and ever-revolving. Sometimes we do not stock items that run out because we would like to stay on top of trends. However, if you really LOVE something and can't live without it, or want more than the quantity we offer, please contact us and we will do our best to accommodate in a timely manner.

2. What is your Refund Policy?

REFUNDS: We will gladly accept your return of new, unworn, undamaged merchandise with original tags and packaging for up to 14 days from the purchase date for a refund. New, unworn, undamaged merchandise with original tags and packaging received 15 days or more after purchase will be accepted for an online store credit only. We do not accept returns on Clearance items.

3. Do you ship internationally?

We currently ship to a number of countries around the world using United States Postal Service.

The rate varies depending on package weight and destination.

Canada – $9 – $25
Australia – $12 – $29
Europe –$12 – $29
Asia –$12 – $29

4. What is Wild Feather Market's customer information policy?

Wild Feather Market does not sell or share personal information, including e-mail addresses, to any outside company or third party. If at any time you would like us to delete your registration information from our database, please feel free to contact us.

5. Is it safe to shop on your website?

Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access WildFeatherMarket.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions.
The payments are processed by a third party secure service. We don not store or have access to your credit card information at any time.
6. How do I get in touch with Wild Feather Market?


You can get in touch by email or using the form on the website.

Customers have priority. If you ordered from us, reply to the confirmation order email or include the order number in your email to get higher priority.

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